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Indicates the ADF firmware version number. Try uninstalling and then reinstalling the HP scanning drivers and utilities. How does HP install software and gather data? Another USB cable might not be compatible with the scanner.
The following information is displayed:. If you contact HP support, you might be asked for this number.
Feed Roller and Separation Pad Maintenance: Do one of the following tasks depending on how the scanner is connected to the computer:. Europe, Middle East, Africa.
HP Scanjet N series Flatbed Document Scanner – Clean the ADF window | HP® Customer Support
HP Scanjet N series Flatbed Document Scanner – Scanner specifications | HP® Customer Support
The Virtual Agent is currently unavailable. The two front tabs may not be completely inserted in their slots. However, the scanner is still susceptible to poor performance when some of the conditions mentioned above exist.
Europe, Middle East, Africa.
HP Scanjet N8400 series Flatbed Document Scanner – Scanner does not work after installation
Secure the roller assembly to the drive shaft. Uninstall and then reinstall the HP Scanjet drivers and utilities If checking the scanner cable connections did not solve the problem, the problem might have occurred because of an incomplete installation. Use to organize, find, and share paper and PDF documents. They meet the minimum requirement for the scanner to work properly. Examples showing large and small paper-pieces and paper-clip and staples found in the ADF.
The scanner displays status and error messages on the scanner front panel.